Avien
Virtual receptionist for service businesses

Never miss another call. Ever.

Avien answers every call 24/7, screens spam, captures the lead and grades the conversation — so your team only talks to real customers.

Incoming call · 2:14

Hi, thanks for calling! This is Avien. How can I help today?

I've got ants all over my kitchen.

I'm sorry, let's get that handled. Can I get your name and address so a technician can come out?

9.4

Call grade

New

Lead saved

Tue AM

Requested

Everything a front desk does.
None of the missed calls.

Answers like your best rep

Natural voice, 20 voice styles, available 24/7. Callers get real answers about their problem, not a voicemail.

A brain you program

Fill in company info, focus, services and rules. Avien follows them on every call — and never says what you forbid.

Leads that write themselves

Name, phone, address and issue land in your lead database automatically, with notes filled in.

Every call graded

Full transcripts scored on greeting, empathy, resolution and close, with coaching feedback and call-time averages.

Spam screening

“Press 1 for residential, 2 for business” — custom options keep robocalls out of your day.

Scheduling help

Captures preferred days and time windows and drops visit requests onto your Google Calendar.

Plugs into your tools

Webhooks and an API send leads to Podium, Quo or any CRM the moment they're captured.

Built for your trade

Pest control out of the box, plus pool care, lawn care, septic or any custom trade.

Your rules on pricing

Share price ranges or keep them off — a technician always confirms the final price.

Live in three steps

01

Program the brain

Tell Avien about your company, services and rules in four simple boxes.

02

Forward your calls

Point your phone line or website to Avien. Keep the number you already have.

03

Watch leads roll in

Review transcripts, grades and new leads from one hub — for every business you run.

Ready to hear it for yourself?

Request access and we'll set up Avien for your business.

Get started